Your information privacy is important to us. We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted (“Site”) and related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.
This Privacy Policy is specific to this Site. It does not apply to any of our other websites or other online or offline services provided by us.
BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.
1. Personal Information We Collect
We may collect the following categories and types of “Personal Information”:
- Contact Information: your first and last name, mailing address, email address, and phone number;
- Other identifying information: IP address, social media usernames, passwords and other security information for authentication and access;
- Financial Information: credit card, debit card and bank account information;
- Demographic information: gender, age, employment information and salary information;
- Geolocation data;
- Internet or other electronic activity: your browsing, search, and click history, including information about how you navigate within our Site and Services and which elements of our Site and Services you use the most;
- Commercial information: products or services purchased or viewed on our Site;
- Audio and visual information: your videos and photos;
- Inferences drawn to create a profile about your preferences, characteristics, behavior, and attitude.
2. How We Use Personal Information
We may use your Personal Information for the following categories of use:
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Transactional Purposes: We may use your contact information, financial information, and commercial information to:
- Receive, process, confirm, send and track your order, subscription or registration;
- Communicate with you about your order, subscription or registration;
- Process any subscription or registration you make to one of our Services.
- Analytical Purposes: We may use identifying information, internet activity, browsing history, commercial information, demographic information and geolocation data to analyze preferences, trends, and statistics.
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Marketing and Promotional Purposes: We may use contact, commercial, demographic, electronic activity, geolocation data and inferences to:
- Inform you of new products, services and offers;
- Provide targeted advertising;
- Run contests, promotions and sweepstakes;
- Provide loyalty program benefits including earning points and redeeming certificates;
- Provide other information from and about us, including personalized marketing.
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Maintenance and Improvement of the Site and Services: We may use contact, commercial and internet activity information to:
- Provide you with the Site and Services, including alerts about your account;
- Handle customer service requests;
- Diagnose technical and service problems and administer the Site and Services.
- Review and content creation purposes: We may use contact, commercial, and audio or visual information to enable reviews and display user-created content.
- Security and Fraud Prevention: We may use identifying information, commercial information, internet activity and inferences to protect the Site and prevent fraud, theft or misconduct.
- Legal and Other Requirements: We may use your personal information to comply with legal obligations or provide information to advisors, or for secondary purposes reasonably expected based on the original collection purpose.
3. Sources of Personal Information
We may collect Personal Information from the following sources:
- Directly from you. Information provided when filling forms, signing up, or requesting contact.
- From Service Providers. These providers may collect usage data including session replays.
- From other third-party sources such as public social media or linked accounts.
- Passively via cookies or similar technologies. See Cookies and Advertising sections.
4. Categories of Third Parties We Share Personal Information With
Service Providers
We may share information with trusted businesses that perform services for us. They must follow strict privacy and security requirements and may only use the information as instructed.
Our Affiliates
We may share information with companies under common ownership.
Corporate Transactions
Information may be transferred if we merge, are acquired, or sell assets.
Compliance with Laws and Law Enforcement
We may disclose information to comply with legal requests or protect rights and safety.
5. Privacy Notice Specific to Mobile Messaging
Information provided when opting into mobile messaging is used only to send messages and respond when necessary. We do not sell or share phone numbers with third parties for their marketing.
6. Cookies
We may use cookies and similar technologies to improve the Site and Services. You may disable cookies, but certain features may not work. Some Service Providers may use their own cookies.
Google Analytics may be used to analyze usage and provide advertising. Opt-out information is available at
https://tools.google.com/dlpage/gaoptout/.
7. Session Replay Technology
We use session replay technology to record user interactions for quality control, security, and improvement purposes.
8. ChatBot Technology
We use chatbots for customer service. Interactions may be stored and shared with service providers.
9. Advertising and Online Tracking
We may work with third-party advertising companies that collect information for cross-context behavioral advertising using cookies, pixels, tags, or device identifiers.
10. Managing Your Information Preferences
You may opt out of marketing emails but cannot opt out of essential service-related communications.
11. Be Careful When You Share Information with Others
Information shared in public areas or with third parties may be accessed by others. Use caution when sharing.
12. Security
We maintain safeguards but cannot guarantee absolute security of transmitted information.
13. Links
We are not responsible for third-party websites linked from our Site. Review their privacy policies before sharing information.
14. Children’s Privacy
The Site is intended for users 18 or older. We do not knowingly collect data from children under 13.
15. Processing in the United States
Your information may be stored or processed in the United States and subject to its laws.
16. Notice to Residents of Canada
Canadian residents may have rights to access or correct their information and may withdraw consent subject to legal limitations.
17. Privacy Policy Changes
We may update this Privacy Policy. Revised versions will be posted on the Site.
18. Contact Us
If you have questions or complaints, contact us using the information provided on the Site.
Please print a copy of this privacy policy for your records and check the Site frequently for changes.